This 100% jute rug is a great choice. Handmade in India, this rug is made from renewable fibers, and is versatile enough to be used alone or as a base for a rug with vibrant color or texture.
- 0.35-inch rug thickness
- 100% Jute
- No backing
- Flatweave & braided weave
How to set up your rug:
- Remove packaging and roll out rug on the ground (we recommend pairing with a non-slip rug pad item ID: 15865811 to keep the rug in place).
- Flatten out edged by weighing them down with something heavy in each corner and curved edges should flatten in a few days.
How to care for your rug:
- It is common for loose fibers to break down and pool underneath the rug surface. In addition to regular surface vacuuming, clean the floor under the rug.
- Sprouting is also common. "Sprouting" refers to loose rug fibers that poke up out of the rug surface. Do not pull these; snip down to the surface of the rug.
- For light stains, starting from the outer edge of a spill, blot gently toward the center using a clean white cloth.
- For stubborn stains, it may be necessary to repeat the cleaning process, and/or softly brush the area during application.
COVID-19 POLICY UPDATE
We are an online home & Décor store, and we are taking important measures about handling and fulfillment of our products to our customers.
Our measures include but are not limited to :
- Sanitizing and cleaning these items before shipping
- Protecting and sealing our items from external exposure.
- And more importantly wearing masks and social distancing in the case of local delivery.
Q: How long before my product ships?
A: It will take 6-8 business days for your product to ship.
Q: What is the estimated delivery date (ETA)?
A: Depending on your locations, delivery may take between 10 and 30 days ( 6-10 days Handling Time + 8-20 days Shipping Time ). Please rest assured that we will send your tracking number to you as soon as it is shipped.
ATTN : Due to the current situation of the pandemic, you should expect eventual delays related to the transit time.
Q: How do I return and replace my item?
A: We strongly believe in the quality of our products. We therefore offer a 30-day risk-free money-back guarantee (return shipping charges excluded).
If for some reason you are not satisfied with your product, simply send it back to us and we will refund your money or exchange your product (the decision is yours), up to 30 days, no questions asked .
Please contact us by email at Info@signaturewarehouse.com first and we will provide you with the appropriate return shipping address.
⚠️ Please note that the return / exchange costs are your responsibility. We will not provide a return shipping label.
⚠️ Please also note that any return sent to us without first contacting our customer service will not be accepted.
Q: Where is my order confirmation?
A: The order confirmation email is sent to your email within 24 hours of payment. Please try to check your spam emails or trash as it may also be found there.
Q: What if I want to cancel my order?
A: Most of items processed within 6-8 hours. If you want to cancel your order for any reason, please email us at Info@signaturewarehouse.com within 24 hours.
Q: What if I still need help?
A: That's what we're here for. Contact us by e-mail at Info@signaturewarehouse.com
Last updated December 2, 2021
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POLICY FOR CHILDREN
It is our policy not to intentionally collect or market to anybody under the age of 18 without their express consent. Please use the contact information below if you have any information about minors under the age of 18 that we may have acquired.
CONTROLS FOR DO-NOT-TRACK FEATURES
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- Contacting us via the methods listed below.
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You can get in touch with us by utilizing the details provided below.
You must contact the third party directly if you no longer desire to receive correspondence, emails, or other communications from them.
Signature Warehouse LLC
PO BOX 622
Lawrenceville Ga 30046
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